flight attendant jobs must ensure that emergency equipment is working, the cabin is clean, and there is an adequate supply of food and beverages on board.Flight attendants greet passengers as they board the aircraft and direct them to their seats, assisting as needed.
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Flight Attendant Jobs Duties
Flight attendants typically do the following:
- Attend preflight briefings on details of the flight
- Ensure that adequate supplies of refreshments and emergency equipment are on board
- Assist in cleaning the cabin between flights
- Demonstrate the use of safety and emergency equipment
- Ensure all passengers have seatbelts fastened and ensure other safety requirements are met
- Serve, and sometimes sell, beverages, meals, or snacks
- Take care of passengers’ needs, particularly those with special needs
- Reassure passengers during flight, such as when the aircraft hits turbulence
- Administer first aid to passengers or coordinate first aid efforts, when needed
- Direct passengers in case of emergency
Flight Attendant Jobs Education
A high school diploma is typically the minimum educational requirement for becoming a flight attendant. However, some airlines prefer to hire applicants who have taken some college courses.
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Many employers prefer applicants with a degree in hospitality and tourism, public relations, business, social science, or communications. Those who work on international flights may have to be fluent in a foreign language. Some flight attendants attend special flight attendant academies.
Flight Attendant Jobs Important Qualities
Attentiveness. Flight attendants must be aware of passengers’ needs to ensure a pleasant travel experience. They must also be aware of any security or safety risks.
Communication skills. Flight attendants should speak clearly, listen attentively, and interact comfortably with passengers and other crew members.
Customer-service skills. Flight attendants should have poise, tact, and resourcefulness to handle stressful situations and meet passengers’ needs.
Decision-making skills. Flight attendants must be able to act decisively in emergency situations.
Physical stamina. Flight attendants may need to lift baggage and stand and walk for long periods. They often need to conform to height and weight requirements and have vision that is correctable to at least 20/40. Flight attendants may have to pass a medical evaluation.
Flight attendants should present a professional appearance and not have visible tattoos, body piercings, or an unusual hairstyle or makeup.